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Outsourcing
Business Process Outsourcing (BPO):

The industry landscape is shifting continuously and businesses are working in a climate of increased competition. Add to that the problems of stagnant growth, dipping share prices and static or increasing expenses as a percentage of total revenues. It's little wonder that organizations find that there is not enough left to realize their strategic goals. valleysoft technologies is a global leader in Continuous Improvement BPO. It's an outsourcing model that has the power to drive improvements in your business, year-on-year. We build a robust platform to deliver cost-savings, while positioning your processes for improved performance through the expert use of Six Sigma and re-engineering initiatives. Continuous Improvement BPO goes way beyond basic 'lift and shift' outsourcing. It increases the efficiencies of outsourced business processes and delivers improved operational and business results. Our Indian and Philippine centres offer expertise in customer relationship management, finance and administration and industry specific processes. Clients also enjoy access to the rest of the valleysoft technologies organization to take advantage of its IT and technological capabilities to move towards Business Transformational Outsourcing. Some of the world's greatest businesses have leveraged our continuous improvement business model to: Deliver seamless end-customer experience by using valleysoft technologies as an extension of their own brands Capture and analyze customer data as a way of reducing cost drivers Generate revenue through cross-selling and up-selling Reduce operational costs.

KNOWLEDGE PROCESS OUTSOURCING :

Understanding KPO valleysoft technologies Knowledge Services provides end-to-end solutions in the analytics domain across multiple industry verticals suiting the customers’ service requirements. The service offerings are catered to extract maximum utility from client’s data with technical insights, applying analytical models and computing expertise. valleysoft technologies Knowledge Services offers high-end analytics solutions using cutting-edge technologies and industry expertise to address the clients’ challenging business needs. The approach on Enterprise Analytics ensures suitable strategic support in all stages of business requirements of the clients. valleysoft technologies – pioneers in end-to-end analytics valleysoft technologies is the one of the pioneers in the industry to offer Knowledge Services to clients, across the globe. valleysoft technologies strength in the Knowledge Services industry lies in the quality of experience of its team. The analytic community of valleysoft technologies is backed by global research and consultancy experience in econometric and computing proficiency. The analytic team leverages its industrial expertise in Market Analytics, Customer Analytics, Risk & Decision Analytics and Spend Analytics significant investments in this area has ensured that we have a team of dedicated professionals trained in disciplines as varied as market research, equity research, statistical analysis, risk analysis and strategic business consulting. This allows us to not only execute knowledge-based processes at a lower cost, but also add value to existing processes. Moreover, the Satyam heritage of consulting and technology excellence and the internal knowledge-sharing mechanism allows
us to draw from various disciplines, thereby enhancing the quality of services.

DATA CONVERSION :

valleysoft technologies offers conversion from various file formats and media to other. With our extensive technical expertise in this area, we are almost certain to cater to any of your complex conversion requirements, be it in any format, file types or media.

Some of these services are:
      Conversion of data across various databases on different platforms
      Data Conversion via Input / Output for almost any media.
      Data Conversion for databases, word processors, spreadsheets, and many other standard and custom-made
software packages as per requirement.
      Add / Remove / Change Record Delimiters.
      Convert Raw Data into MS Office.
      Text to PDF and PDF to Word
      Data Compilation in PDF from Several Sources.
      E- Book Conversion.
      Conversion from Page maker to PDF format.
      Conversion from Word to HTML format
      Conversion from Text to Word Perfect.
      Conversion from Text to Word to HTML and Acrobat Fine.

Legal Process Outsourcing:

Effective legal support in worldwide market requires a combination of legal capabilities: the ability to deliver highest quality, clearly stated legal BPO service, deep knowledge of client markets and their individual commercial and regulatory standards; acceptance by regulators; and perhaps most importantly, commonsense understanding of the client's commercial objectives.

When you require legal BPO Service in relation to: Transcription, Coding, Document Management, Scoping, Billing, Secretarial and Paralegal Service; state of the art service is available from LegalSource, we have a team of experts wherever you do business. LegalSource consults with law firms and corporations to provide the very best attorneys, paralegals and legal support Service. As a full service Legal resource, LegalSource offers specialized solutions across thebroad and diverse legal marketplace – From small boutique practices to regional and national law firms.

LegalSource utilizes competent and trained resources to exceed client expectations.

Our gamut of Service Offering in Legal BPO are the following.

Legal Transcription

LegalSource offers accurate tape and digital voice transcriptions for Law firms. We transcribe your audio files (wav, vox, dss, mp3, etc.) all within a 12-hour period or as per the client requirement. Our accuracy rate is 98.7%. We have expertise in transcribing for all known specialties. Delivery of transcripts is by secure Email or through FTP.

   Document Management (indexing and cataloging)

LegalSource database developers will work with the law firm's legal team to design a custom database to provide efficient and secure document access. LegalSource ensures that our database solutions meet our client's document management needs, and is backed accordingly by industry standards.

     Legal Billing

Our accounting personnel will be responsible for processing attorney time sheets and related billing functions. Billing scheme is flexible, accurate. We have standard billing as well as client specific on case to case basis…

     Legal coding

Smart intuitive coding and indexing documents can give law firms a competitive edge in a case and in the courtroom. LegalSource will assist the client in developing the coding specifications. Typical fields include Bates Numbers, Attachment Range , Document Title, Author, Recipient, Names in Text, Dates, Document Type and Document Characteristics…..

      Scoping & Court Reporting Services

Our team of experienced scopists have extensive experience in the legal arena such as expert witnesses and patent infringements etc. They can handle heavy technical work and will always research any and all unfamiliar names and terms. Court reporting service we offer is done through experienced , fast , reliable and certified/licensed professionals specializing in medical malpractice; patent law; construction defect liability; product liability; conventions; administrative hearings; seminars; conferences; meetings; arbitrations etc….

      Legal Translation

Language Services combines a large in-house translation staff with helpful, personalized attention in order to provide you with a service that responds to your language needs. Whether you require the translation of a summons and complaint or the transcription of an evidentiary tape, LegalSource provides professional solutions. LegalSource also assists on special projects such as the preliminary review of foreign language documents in discovery, and research on foreign language legal texts….

     Data Entry Services

Our data entry services can eliminate document overload by taking your hard copy data, like surveys, mailing lists, warranties, coupons etc., and moving it into a workable database. Get better control over your company's information and regulate knowledge management more efficiently in all aspects of your business. Our online data entry services will accelerate business processes by collecting paper documents and turning them into accurate information for your business applications and databases. Our accuracy for our data entry services is 99.5%.

     Secretarial & paralegal services

We offer a range of paralegal services which include processing claims, data entry, proofreading services, document review, deposition digesting and shepardizing cases. We efficiently review, organize, code and synopsize scanned documents in preparation for litigation or in connection with due diligence of a large transaction. We tailor our document review services to the specific needs of our clients. By working with many web-based software programs, we are able to provide the most efficient and flexible review services. We are also able to provide a finished result that is compatible with our clients' existing document review software programs. So, whether you have a thousand or hundreds of thousands of documents needing reviewing, we are your one stop solution.

     eFiling Services

The LegalSource eFiling Service offers a world class electronic return and payment submission solution to attorneys and corporate counsels for Incorporation submission etc.. The state of the art technology solution evolved in house for form processing can handle real time, on demand requirements. Electronic applications received via the electronic form service are transferred from the XML server to the back-end system, which makes encoding and data entry unnecessary.

     Scanning And OCR Services

At LegalSource, we pride ourselves on our ability to meet clients' document imaging needs. We use the latest scanning technology and documents will be scanned to standard TIFF, PDF or other formats to meet the client's specific needs.

With numerous high-speed scanners and a staff able to image documents any time, anywhere, we respond to your most demanding requirements

We go to great lengths to control the quality of our services. All our transcriptionists have excellent legal terms skills and typing ability. We have attorneys from the top Indian law schools, having at least three years of legal practice experience.

Our final quality control screen, is done by Experienced Attorneys, who thoroughly review the work for accuracy and proper format.

Advantage LegalSource

With LegalSource, you don't just get a vendor for your projects but a partner. LegalSource keeps your needs paramount. We care for your business, we see your needs from your point of view, and ensure that your quality standards are met. As soon as you assign us a project, we assess the requirement of the task thoroughly and assign the staff and tools, accordingly. You can rest easy as a dedicated team, which values you, takes on the task and does the best for you in required time. We don't compromise on quality and we don't miss a deadline.


     A reliable partner
     Superior quality standards
     Top-notch professionals
     Universal standards
     Efficient processes
     Customer satisfaction

Our strengths in Legal Process Outsourcing work:


     Experience - four years' of experience and a good understanding of client's business requirements.
     Internet connectivity through broadband 512 kbps DSL connections.
     Can provided customized support like Remote Access, Secure FTP server, etc.
     For larger projects, can operate 24 x 7.
     In-house Windows NT / Linux servers and technical team.

About LegalSource

 We are a knowledge management company with full-fledged development and operations center in Chennai , India . LegalSource has differentiated itself since inception with its unique process efficiencies and project management approach. At LegalSource, we believe in establishing long-term partnerships with our clientele. And the only way of doing that is ensuring superior quality and service in everything we do. To this end, our priority from day one has been focused on getting the best staff and systems. 

 LegalSource puts in considerable efforts to understand the client's requirements, and carries in-depth study to provide a solution that best suits the client. In our opinion, one of the key reasons that LegalSource stands out from the competition is its unique approach to customer satisfaction. 

 We execute our projects with a combination of top-notch human talent and technology. We constantly develop propriety tools and look for ways to improve our efficiency and thereby enhance our deliveries. 

Analysis:

Financial Analysis and Interpretation There is large amount of information in all types of business processes which needs to be properly stored, documented and processed in such a way that at point of need the said information is immediately retrieved for helping the business entrepreneur to take appropriate decisions of the business. valleysoft technologies India helps the business organizations and provides services relating to processing of the financial information of a business entity. This may include processing of information and financial data related to accounts payable and receivable, reconciliation of bank and credit card accounts, tracking of receivables, inventory management and depreciation calculations. Further, as the companies and other businesses of all sizes have embraced data mining as a process for making the functioning systematic and for improving the bottom line. valleysoft technologies’s knowhow of statistics, data mining statistical software, and base statistical software for data manipulation coupled with the experience makes it a good choice for your data mining and data analysis needs. valleysoft technologies can analyse accounting books, financial statements & return filing data to mine information relevant for smooth functioning of your business. The deliverables of this activity would be bar charts, pie charts, histograms, and other visual representations of data so that this information can be used for taking managerial level financial decisions.

Forms Processing:

Forms processing in India, Online Form Processing In India, Medical Claim forms, Insurance claim forms, Survey Forms processing, Online form filing

Information on a paper form is of little use until it is converted into an electronic format and acted upon. We capture data from all types of handwritten and typed forms accurately, rapidly and cost-effectively.

Forms processing involves extracting information from structured or customized forms, faxes and scanned images and updating it on a range of outputs. At Suntec, we regularly process surveys, questionnaires and application forms.

We can handle both structured (well formatted forms in tabular/column designs with with boxes to fill in details, such as coupons) and non-structured versions (such as survey questionnaires or survey forms) of forms processing.

Methodology and our Form Processing Services:

Your requirements help us decide the tools to be used for form processing. We can of course handle the forms using manual data entry methods. We use a simple single key process or a double key process to ensure high accuracy of data entry. We create validation tools based on a set of rules - Postal code and email address validation, for example.

Suntec undertakes the data capture of forms or form processing in India which do not easily lend themselves to automatic capture using ICR/OCR tools such as handwritten forms etc.

We offer the following services:


     Form Design
     Document Preparation
     Forms Scanning
     Automatic Forms Data Capture
     Manual Forms Data Capture
     Document Warehouse
     Document Retrieval

Process: Form Processing
     The forms are mostly electronically transmitted. These are scanned and are made available at client's or Suntec's secure
       FTP server, form where we download these images for onward processing.
     The images are then loaded into the customized software.
     Depending on the requirements, a data base is created and the fields added are as per the needs of the client
     The data in the database is verified and quality checked before being dispatched.

Applications for Form Processing

We handle all kinds of forms from invoices, sales, purchase orders, tax statements, credit card applications, medical or insurance claims, market research forms, any online form processing and many other types. These forms are scanned and converted into electronic format using our in-house software.

Customers reduce cost are allowed to focus on its core business and grow without adding expensive manpower and resources. We work with a variety of applications including:
     Coupon redemption forms
     Credit card applications
     Insurance claim forms
     Medical claim forms
     Patient records
     Product registration cards
     Online Form Processing
     Shipping documents
     Subscriptions
     Survey forms
     Legal forms
     Tax forms
     Rental forms

At Valleysoft, we can process voluminous transactions and have staff & resources to match your turnaround time requirements.
 

© 2006.valleysoft technologies.